Workanova

Workanova runs player support for iGaming companies. It can take over the whole support function for casino and sports operators, including agents, QA, escalations and weekly reporting.

Agents are trained on KYC and AML workflows, so verification cases do not sit unanswered. For a new language, market or bonus campaign, the company says new agents can start in 2 to 3 weeks once the scope is agreed.

Platform and turnkey providers can buy white-label or co-branded support for their own clients. Affiliate programs can hand over questions from affiliates and sub-affiliates on accounts, reports and payments.