Rdentify Connect

Rdentify Connect builds outsourced customer support teams for regulated industries. Its iGaming and sports betting agents are UKGC-certified and trained in KYC, AML and responsible gambling.

Other teams cover sweepstakes and social gaming, where agents need to know promotional mechanics and US rules. There are also teams for crypto exchanges and wallets, fintech, prediction markets and legal services. Support runs 24/7 in several languages, including Spanish for Mexico and Latin America, and the Daysi AI tool backs up the agents.

The company also places dedicated support managers inside white label and PAM operations. Ask about minimum contract length and setup fees, since the site lists them as common questions but gives no figures.